School of Business and Economics: Recent submissions
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Njagua, Leah (Daystar University, School of Communication, October , 2021)[more][less]
Abstract: The purpose of this study was to assess effects of mergers and acquisitions (M&As) on the performance of UAP Old Mutual Insurance Company. The objectives were to establish the drivers of mergers and acquisitions, determine the performance before and after the M&A, and assess the effect of M&As on organizational performance in UAP Old Mutual Insurance Company.The study was guided by the resource dependency theory and the theory of efficiency. Descriptive research design was used and the study targeted 218 employees. The sample size was 65 respondents and the primary data was collected using questionnaires. Quantitative data analysis was aided by the Statistical Package for the Social Sciences (SPSS) and Microsoft excel to generate descriptive statistics in the form of percentages, tables, frequency distributions, and measures of central tendencies. Inferential statistics was employed in the form of a multivariate regression model, correlation analysis, and analysis of variance to assess the relationship between the variables. The study established that the quest by the organization to gain synergy, diversify risk and increase market share were drivers in of the M&A. Further , it was established that synergy had a positive impact on organizational performance, as indicated by the correlation factor of 0.473. Also, a positive relationship was found between risk diversification and organizational performance, as indicated by a correlation coefficient of 0.566. The study also revealed that market share had a positive impact on organizational performance, as indicated by the correlation factor of 0.473. The variables of the study (synergy, risk diversification, and market share) showed that there was 46.3% variation in the performance of UAP Old Mutual Insurance Company after the merger. The study recommends that companies consider undertaking M&As as this is deemed as a key driver in improving performance of organizations in terms of enhancing customer growth, customer satisfaction, operational efficiency, profitability, and service quality. Description: MASTER OF BUSINESS ADMINISTRATION in Strategic Management URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3826 Files in this item: 1
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Njue, Doris (Daystar University, School of Business and Economics, October , 2021)[more][less]
Abstract: Kenya National Highways Authority (KeNHA) is a Kenyan government authority that focuses on road infrastructural development projects. Formation of satisfactory and xi state of art infrastructure is crucial for developing nations to achieve economic development. The aim of this study was to assess strategies used in enhancing sustainability of projects in KeNHA. The objectives of the study were to; assess the strategies used in enhancing sustainability of projects in Kenya National Highway Authority, determine indicators of sustainability of projects in Kenya National Highway Authority, assess the effect of strategies on sustainability of projects in Kenya National Highway Authority, and establish the challenges faced by Kenya National Highway Authority in sustainability of projects. The descriptive study design was used in this study because it helped the researcher to collect large quantities of data from a large population in a cost-effective and reliable manner using questionnaires. Analysis was done using Statistical Package for Social Sciences (SPSS) version 26.0. The study established that research and development is one of the most effective strategies for sustainability of projects. Although adequacy of funding in KeNHA to facilitate sustainability of projects was another strategy, a small number of respondents agreed with the strategy. The study concluded that R&D team in KeNHA was considered as a strategy for sustainability of projects. The study established that economic, socio and environmental effects are indicators of sustainability of projects. The research recommends availability of adequate resource mobilization and effective research and development measures to enhance strategies, implementation and enhancement of sustainability effects. Description: Master of Business Administration in Strategic Management and Project Management URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3818 Files in this item: 1
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Obam, Christabel Orina (Daystar University, School of Business and Economics, October , 2021)[more][less]
Abstract: Funding with debt or equity is considered when a firm is seeking a diversification strategy. However, capital structure decisions are a puzzle in finance. The purpose of this study was to examine the effect of diversification strategy on the capital structure of listed commercial and services firms at the Nairobi Securities Exchange (NSE). The study sought to achieve the following objectives: to determine the extent to which listed commercial and services firms at the NSE have implemented diversification strategy, establish the level of debt in relation to equity in the capital structure of listed commercial and services firms at the NSE, and examine the effect of diversification strategy on the capital structure of listed commercial and services firms at the NSE. The study was anchored on coinsurance effect, transaction cost, pecking order, and resource-based view (RBV) theories. This study used a longitudinal descriptive research design. A census study was conducted on the 11 commercial and services firms listed on the NSE. Secondary data was collected for the period 2011 to 2020 and analyzed through descriptive and inferential statistics using EVIEWS 11. To validate the results, regression diagnostic tests were carried out. A robust regression analysis was then conducted to remedy heteroscedasticity violation. The results showed that concentric and conglomerate diversification strategies had a weak negative and significant effect on capital structure, that is, (β=-0.3667, p=0.0010), (r=-0.1458), and (β= 0.9210, p=0.0001), (r= 0.1309), respectively, whereas geographical diversification had a weak negative and significant effect, that is, (β=-0.3064, p=0.0019) and (r=-0.0852). From these findings, the study recommends that managers of commercial and services firms invest in research and development and come up with relevant diversification strategies that match their capital structure needs. Description: Master of Business Administration In Finance and Strategic Management URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3815 Files in this item: 1
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Deng, Rebecca Adau (Daystar University, School of Business and Economics, October , 2021)[more][less]
Abstract: Productivity of the South Sudan’s Ministry of Defense is very crucial to the enhancement of the country’s sovereignty amid the internal and external challenges. The study aimed at addressing the effect of employee productivity on the performance of the security sector in South Sudan, with a focus on the Ministry of Defence in Juba. The specific objectives were to ascertain ways of gauging employee productivity at the Ministry of Defence in Juba, determine measures of performance at the Ministry of Defence in Juba, and determine the effect of employee productivity on performance at the Ministry of Defence in Juba. The research was anchored on the resource dependency theory, human relation theory, and game theory. Descriptive research design was used The target population of the study was 1246 out of which a sample of 124 was drawn. The research only used primary data which was collected by the use of a questionnaire. Pretesting of the instrument was conducted to ascertain validity and reliability of the tool. The findings of the research indicated a positive correlation between employee productivity and performance in the Ministry of Defence in Juba and also revealed that the Ministry uses individual, team and collective outputs to measure its level of productivity. The fndings also showed that the ministry uses longterm solvency, efficiency of transactions, and effectiveness of operations to measure its perfomance, as supported by over 76.6% of the respondents. The study recommends the need for the Ministry of Defence of South Sudan to improve its systems; train, mentor, and coach its staff; and employ the usage of the latest technology for better service delivery. Description: Master of Business Administration In Human Resource and Finance URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3814 Files in this item: 1
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Omingo, Ursline Lillian (Daystar University School of Business and Economics, May , 2016)[more][less]
Abstract: The purpose of this study was to investigate the effects of Kenya’s external debt on poverty. The objectives of the study involved establishing the association between external debt and poverty in Kenya, its long run effects and the channels through which debt affected poverty. The research was anchored mainly on the debt overhang hypothesis where debt service payments reduces funds for investments and government’s social spending especially on education and health. The study used the correlation research design to investigate the relationship between external debt and poverty. The population consisted of a 50 year period (1965-2015) of which the Government of Kenya has been borrowing externally. The study adopted a 15 year period sample size (2000-2014), arrived at using the purposive sampling technique. Secondary data used in the study was extracted from the World Bank and Central Bank of Kenya specifically on world development indicators and debt statistics. Data for debt and poverty variables were analyzed by running multivariate regression in Stata, while data presentation involved charting scatter plots on excel to show the changes in the variables through the years 2000-2014. From the analysis, the correlation between external debt and poverty in Kenya was found to be positive, that is, when debt levels increased, the level of poverty also increased both in the long and short run. The researcher regressed public education spending and access to health care as a key channels through which debt that can influence poverty. The findings concluded that public education spending was not statistically significant as an impact channel, showing that external debt did not significantly impact poverty through human capital. Regression results on health care showed a statistically significant result indicating that access to health was an impact channel through which debt affected poverty. The study recommended that the government of Kenya should concentrate more of its efforts to lower its levels of external debt as there currently exists a debt overhang. Description: Master Of Business Administration In Finance URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3804 Files in this item: 1
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Kidula, Martin (Daystar University School of Business and Economics, June , 2019)[more][less]
Abstract: Marketing is the direct way in which an organization communicates the product or service to its target audiences. In the dynamic business environment emerging in Africa, most organizations had to develop effective marketing strategies in order to survive in the competitive business environment to achieve growth in all aspects of the organization and customer satisfaction. The purpose of this study was to explore the effects of marketing mix on customer satisfaction in five-star hotels This study adopted a descriptive research design which is based on making findings concerning questions of; who, what, where, when, or how much. The study targeted 388 customers at Safari Park hotel and sample of 78 customers was selected for inclusion in the study. The study used a questionnaire to collect primary data; the data was then analyzed using frequency and percentage. The study findings established that promotion (80%), product (80%) and people aspects in the Hotel (80%) were the most practiced marketing mix in the studied organization. Majority of the respondents, 48 (80%) of the respondents agreed that there is customer loyalty between the customers and the Hotel. The study concludes that several promotional mix strategies were used to enhance customer satisfaction. It also concluded and that there is customer loyalty between the customers and the Hotel. The study recommends that since price and physical feature of hotel were least practiced elements of marketing mix, managers of all hotels in Kenya should leverage on prices of goods and the physical features to enhance satisfaction of their customers. Description: Master Of Business Administration In Marketing URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3803 Files in this item: 1
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Muriuki, Grace Nyawira (Daystar University School of Business and Economics, March , 2015)[more][less]
Abstract: The banking sector in Kenya has experienced turbulent times following the collapse of many banks in the 1990s. Mobile banking offers millions of people a potential solution in emerging markets that have access to a cell phone, yet remain excluded from the financial mainstream. It can make basic financial services more accessible by minimizing time and distance to the nearest retail bank branches as well as reducing the bank‘s own overheads and transaction- related costs. The objective of this study was therefore to determine the effect of mobile banking in enhancing organizational competitiveness in Kenya. The descriptive study aimed at identifying the specific effects of adoption and increased usage of mobile banking. The study used census method in 9 banking branches within Nairobi County. The data collected was cleaned, coded and systematically organized in a manner that facilitated analysis using the Statistical Package for Social Sciences (SPSS). Quantitative analysis was analyzed through descriptive statistics such as measure of central tendency that generated relevant percentages, frequency counts, and mean where possible. The study targeted 110 respondents 96 of whom filled the questionnaires making a response rate of 87%. The study established how efficiency, cost, speed and affordability had an effect in mobile banking in enhancing organizational competitiveness. It also emerged that business growth and customer base greatly affected the organizational competitiveness. The study recommended that organizations should develop strategies for competitive sustainability as the market enlarges. Description: Masters Of Business Administration In Strategic Management URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3802 Files in this item: 1
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Kamau, Catherine Wairimu (Daystar University School of Business and Economics, May , 2014)[more][less]
Abstract: Organizations face frequent changes in their structure and procedures due to various reasons such as technological advances, competition, and the need to improve performance. In spite of the importance of organizational change, most change initiatives fail to deliver the expected organizational benefits. The purpose of this research was to investigate effects of organizational change on organizational performance at Family Health International (FHI360), Kenya. To achieve this purpose, the study was guided by four objectives: identifying the key factors that influence organizational change at FHl360; ascertaining the different forms of organizational change at FHl360; establishing the effect of organizational change on the performance of FHl360; and examining the challenges associated with organizational change at FHl360. The research used descriptive research design. The population of the study was 441 employees of FHl360. The study used stratified sampling technique. The study utilized both primary and secondary data for the analysis. The study established that economic, social and technological factors triggered changes in the organization in terms of structural, strategic and people change. These changes did affect organizational performance. The challenges experienced included employee resistance and high transition costs. It was recommended that employee involvement and communication should be ensured in future changes to reduce negative organizational impacts. Description: Master Of Business Administration In Strategic Management URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3800 Files in this item: 1
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Ahmed, Rukia (Daystar University School of Business and Economics, November , 2017)[more][less]
Abstract: Implementing customer relationship management is critical to the growth and future success of firms thus, this paper looks at the effect of strategic customer relationship management on the growth of commercial banks in Kenya with a focus on Kenya Commercial Bank. The objectives guiding the research were to outline the adoption of customer relationship management, to identify the effect of strategic customer relationship management on the growth of the bank and to identify the challenges faced in implementing strategic customer relationship management. The study was done on the employees of Kenya Commercial Bank at the headquarters. The study utilized three theories to inform its dependent and independent variables; value discipline model, justice theory, and relationship marketing theory. The study was undertaken on 90 employees. This represented 11.3% of the target population who were purposively sampled from each of the departments in the organization. The key findings obtained from the study were that KCB adopted customer relationship management as agreed by 47.6% of the respondents, customer relationship management at KCB improved growth, profitability and stakeholders value as agreed by 36.6%, 29.3% and 31.7% of the respondents and the challenges affecting customer relationship management at KCB were cost of operations, delay in loans that affects operations management as agreed by 54.9% and 40.2% of the respondents. The study recommendations were to adopt more strategic customer relationship management practices, to improve service quality by implementing market segmentation strategy and to set up a proper communication framework to manage the challenges that arise in the implementation of strategic CRM. Description: Master Of Business Administration In Strategic URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3799 Files in this item: 1
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Wachira, Jackson Nderitu (Daystar University School of Business and Economics, May , 2014)[more][less]
Abstract: The purpose of the study is to establish how adoption of strategic management practices has affected the performance of youth managed SMEs in Kenya. A lot of existing literature agrees that there exists a significant, positive relationship between strategic management practices and organizational performance. Small and medium enterprises (SMEs), in Kenya cut across all sectors of the economy and provide one of the main sources of employment and generate widespread economic benefits. SMEs however, face a lot of challenges that mainly relate to their smallness and this can be mitigated against by being strategic. Strategic management enables firms to formulate comprehensive strategy which is important for survival in a dynamic and competitive environment. Strategic management practices enable a firm to become aware of when, where and how it should compete. The study was cross sectional in nature and it targeted 112 SMEs that are owned by youths. The findings of the study show that those SMEs that adopted strategic management practices are more successful than the ones that have not. Further results indicate that strategic management practices have been adopted by many SMEs. However, few implement the strategic plans which they formulated. The findings of this study will add to the existing body of literature on the strategic management practices of micro-enterprises and youth managed micro-enterprises in particular. This research study will also be of significance to the youth who manage micro enterprises and to the government, financial institutions and other major stakeholders. Key words; SMEs, strategic management practices Description: Master Of Business Administration In Strategic Management URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3798 Files in this item: 1
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Ihugo, Francis N. (Daystar University, School of Business and Economics, May , 2014)[more][less]
Abstract: The purpose of this research study was to assess target costing as a profit driver and cost management tool for steel firms operating in Nairobi. Guided by three objectives, the study aimed to establish organizational challenges in the target costing implementation, to assess the effect of Target costing as a cost management tool and also to assess the contribution of target costing in profit growth. Key finding of this research study which had a completion rate of (87.5%) indicated that (73.8%) of the respondents use target costing technique as a cost management tool and all adopters have implemented it for more than 5 years. Team and cross functional barriers emerged as the most outstanding organization challenge to implementation caused by mandatory cost cutting which results to finger pointing in various departments. Lack of appropriate skills and training necessary to tackle emerging costing techniques were rated as the overall departmental challenges. As a cost planning tool, the research findings noted that Target costing identifies costs associated with a product with an aim of making very informed choices on options available. Providing firms with a rapid response mechanism to a product cost without compromising on the quality and having an all-inclusive cost management approach was identified as a way of effective cost management. Respondents across the steel industry reported significant increase in profit levels a trend they attributed to successful implementation. From the research findings, the researcher recommends that the Topic of target costing be made broader with inclusion of the same in text books and other publications from high school level and relevant training and skills be afforded to top level managers. The researcher further recommends that the Government should urgently invest in Steel industry in order to subsidize the cost steel products. Description: Master of Business Administration in Finance URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3760 Files in this item: 1
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Kavochi, Everlyne (Daystar University, School of Business and Economics, June , 2015)[more][less]
Abstract: The purpose of this study was to find out how bank restructuring of KCB and BBK influences their financial performance. The objectives of this study were to determine the different forms of bank restructuring that have been employed by KCB and BBK; to establish whether long term benefits associated with bank restructuring outweigh its short term costs at Kenya Commercial Bank and Barclays Bank of Kenya and to determine the bank restructuring challenges faced by Kenya Commercial Bank and Barclays Bank of Kenya and how to overcome them. The study used both the primary data and secondary data. The questionnaires were administered to the selected managers and departmental heads of the two banks and later analysed using statistical package for social science. The financial performance information of the banks was derived from secondary data from the published financial statements. From the findings the study revealed that the main driver for restructuring was budgetary cuts. Further, the research findings indicated that the two banks majorly laid off excess staff and merged the departments which led to reduction of supervisory managers and middle level managers. The study found out that restructuring is benefical to the banks‟ financial performance. The findings revealed employee retrenchment as the most challenge the bank faced during restructuring and to overcome such all stakeholders should be involved in the whole process. The study concluded that restructuring in Kenya commercial bank and Barclays bank led to improved financial performance. The study recommends that there is need to look at departmental mergers because many departments increases costs and at the same time increases profitability. Moreover, since restructuring may at xi time prove unavoidable, the ultimate goal should be to eliminate non-essential company resources while minimizing the negative impact on the remaining organization. Description: Master of Business Administration in Finance URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3757 Files in this item: 1
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Gumba, Gail Dolsi (Daystar University School of Business and Economics, May , 2013)[more][less]
Abstract: The purpose of this study was to establish effect of the credit card challenges on the performance of Barclaycard Kenya. The study revolved around dynamic changes in technology,competition, customer service and credit card charges.The objectives of this study were:to ascertain the reliability of the technological innovations of Barclaycard Kenya,to establish the influence of competition on the performance of the Barclaycard Kenya brand,to ascertain the extent to which quality customer service influences the performance of Barclaycard Kenya and to evaluate the credit card charges and verify whether they are justified.This study used descriptive research design,quota and purposive sampling method.The information for this study was gathered through questionnaires which were administered to the employees and customers.The researcher employed descriptive methods of data analysis.These methods were used to show the distribution of responses in terms of frequency and percentage. The study found out that the quality of customer service offered by Barclaycard Kenya is not satisfactory, technological services by Barclaycard Kenya are also not reliable and there has been a decrease in the profitability of Barclaycard Kenya as a result of competition. Also, the charges that are levied on the credit cards are not justified.It was suggested in this study that Barclaycard Kenya should be more innovative and proactive in its offerings to gain the competitive edge; Barclaycard also needs to train staff so that they are able to serve customers more efficiently. Lastly, the bank should have a special center to attend to the credit cardholder's complaints and it should revise some of its charges and if possible do away with the annual fee subscription charges for it to be able to attract and retain more customers. Description: Master of Business Administration In Finance and Strategic Management URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3751 Files in this item: 1
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Mugedo, Geoffrey (Daystar University School of Business and Economics, June , 2018)[more][less]
Abstract: It is becoming increasingly necessary for organizations to provide cost-effective solutions to satisfy the customer needs using innovative methods. It is against this backdrop that this study sought to establish the effect of electronic purchasing on selected Fast Moving Consumer Goods organizations performance within Nairobi Kenya. The objectives of the study were objectives to; identify the electronic purchasing application deployed to manage the procurement to pay process, establish the level of organization performance, investigate the utilization level of the electronic purchasing application functions and find out the effects of electronic purchasing on selected FMCG organization performance. The study used a descriptive research design and sampled a total of 96 respondents. Data was collected using the questionnaire and the analysis of data was done by SPSS (Version 21) software. The study found out that the electronic purchasing applications currently employed by selected FMCG organisations included SAP ERP 61.44%, SAP ERP & Ariba E- sourcing together 28.9% and other Enterprise Resource Planning systems 9.6% as noted by the respondents respectively. There was a high level of utilization of electronic purchasing application in the select organizations. The study also found out that there was a 3.6% relationship between utilization level of electronic purchasing application and organisational performance. From these findings, the study concluded that there was an effect of electronic purchasing application on organisational performance. The study recommended that more emphasis be placed on the implementation of electronic purchasing systems in the organization. Description: Master of Business Administration In Strategic Management URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3750 Files in this item: 1
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Misoka, Bonice Obure (Daystar University School of Business and Economics, April , 2016)[more][less]
Abstract: This study sought to investigate effect of emerging strategic issues within the general insurance practice on performance through an in-depth analysis of Britam General Insurance Company (Kenya) Limited (Britam). The specific objective of the study was to establish emerging strategic issues, the measures of performance and the effect of emerging strategic issues on performance at Britam. The study was anchored on Porter’s theory of competitive advantage, survival-based theory and contingency theory. The study adopted a descriptive research methodology. The study targeted a population of 172 Britam employees. Data was collected through self-administered questionnaires to a random stratified sample of 53 and in-depth interviews of six key management staff. Data was analyzed statistically using SPSS version 21 to establish descritpive statistical measures central tendencies and inferential statistics through simple regressions analysis. The study found that core elements to business; operating environment is in constant change and organizations ought to remain alert regarding emerging developments, trends and events. The findings also revealed that effect of emerging strategic issues on performance cannot be downplayed as they explain performance indicated by profitability. The findings are crucial to policymakers in long-term formulation and implementation of strategy for current and new players. Businesses must be aware of the developments, events and trends that remain relevant currently and in the future if they are to remain sustainably competitive as ultimately, these emerging issues affect performance. Indeed, it is suggested that the study be layered across the insurance industry to broaden related findings. Description: Master Of Business Administration In Strategic Management URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3749 Files in this item: 1
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Kendi, Faith Miracle (Daystar University School of Business and Economics, June , 2013)[more][less]
Abstract: Organizations have resulted to retrenchment as a way of solving their financial crises with the hope of cutting down expenses in terms of reducing salary paid to employees. Often this is done without considering the after effects of the practice. This research project aimed at ascertaining the effect of retrenchment on organizational performance. Considering the strategic role of retrenchment, there was urgent need to address various salient issues relating to the process at Barclays Bank and give appropriate recommendations. The researcher employed a descriptive research design carried out as a case study of Barclays Bank. The target population of the study consisted of all employees of Barclays Bank at the headquarters in Nairobi-Kenya. The study took 60 respondents in collecting data with regard to the effect of employee retrenchment on performance of banks. Both primary and secondary data were employed in the study. From the findings, 24 (61%) of respondents indicated that retrenchment of employees affected the performance of Barclays Bank of Kenya while 16(39%) of them indicated that retrenchment of employees did not affect the performance of Barclays Bank of Kenya. The findings revealed that some methods used by managers to cope with the need to retrench and decrementalism resulted in fiscal stress and human resource shrinkage to a great extent. The researcher concluded that retrenchment resulting from cost cutting measures led to loss of skills, commitment, physical and mental health degradation that results from employees withdrawing physically and emotionally. Recommendations were made that when considering possible retrenchments, employers are required to use fair and objective criteria in deciding which employees should be retrenched and which should retain their jobs. Description: Master Of Business Administration In Strategic Management URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3748 Files in this item: 1
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Muthoki, Lydia (Daystar University School of Business and Economics, February , 2019)[more][less]
Abstract: The importance of training and development is becoming increasingly evident given the increasing complexity of the work-related environment and the rapid change in customer demands and technological advancement. This study sought to establish the effect of employee training and development on the strategic performance of commercial banks in Kenya, focusing on Barclays Bank of Kenya. The study was guided by three objectives; to identify the types of employee training and development being implemented, to evaluate the level of strategic performance, to determine the effect of employee training and development on strategic performance. The study used a descriptive research design and collected data on 169 employees in the head office. Data was collected using a questionnaire and the analysis of data was done by SPSS (Version 23) software. The study found that the types of employee training and development implemented were orientation, role-playing training, professional development and management and supervision development programs as noted by respondents at 94.4%, 70%, 78.9% and 85.6% respectively. The study found that the level of strategic performance was average where; achievement of strategic goal, employees’ job satisfaction and high employee retention rate as agreed by respondents at 47.8%, 44.4% and 32.2% respectively. The study found that there was a moderate effect of employees training and development on strategic goal achievement as agreed by respondents at 55.6%, 55.6% and 41.1% respectively. From this key finding the study concluded that there was a moderating effect of employee training and development on strategic performance. The study was able to recommend that the managers should focus on employee training and development initiatives. The study recommended a stronger implementation of employees training and development programs in the organization. Description: Master Of Business Administration In Strategic Management And Human Resource Management URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3747 Files in this item: 1
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Kiragu, Mary (Daystar University School of Business and Economics, April , 2017)[more][less]
Abstract: The focus of this study was to assess the effect of ERM on financial performance of selected state-owned enterprises under the Ministry of Energy and Petroleum in Kenya. The study was guided by the following research objectives: to establish the ERM practices adopted by selected state-owned enterprises in the Ministry of Energy and Petroleum, to determine the extent of implementation of ERM, establish the financial performance trends and to determine the effect of ERM on financial performance of selected state-owned enterprises in the Ministry of Energy and Petroleum in Kenya. The sample size of the study was 42 senior staff from three state- owned enterprises. The study used descriptive research design and purposeful sampling. Primary data was collected using a questionnaire while secondary data was collected from the financial statements over a period of five years (2011-2015). Data was analysed using SPSS version 23. The study revealed that, risk identification and mitigation played the most significant role in influencing financial performance of SOEs. The study also established that, the SOEs focused on strategic risk management practices to a large extent while focus to liquidity, market and credit risk management practices is to a moderate extent. The study further concluded that ERM significantly contributed to financial performance of SOEs. The study recommended that the management of the state-owned enterprises in Kenya should strive to ensure that there are effective ERM systems in the organizations. Description: Master Of Business Administration In Finance URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3746 Files in this item: 1
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Omare, John Onditi (Daystar University School of Business and Economics, May , 2017)[more][less]
Abstract: The modern business operates in an environment that has become highly volatile following increased competition and ever changing customer tastes and preferences. The main objective of this study was to establish the effect of entrepreneurial skills on gaining competitive advantage among small and medium enterprises (SMEs) in Kawangware Division of Nairobi County. The study adopted a descriptive research design. The target population was 1020 SMEs located in Kawangware division, Nairobi County and a sample constitute of 102 SMEs representing 10% of the total population using stratified random sampling. Primary data was obtained using questionnaires while data collected from the field was edited, coded and using SPSS software for processing then presented in frequency tables. The study found that the entrepreneurs had innovative skills of doing business, good networking among its stakeholders. The study established that SMEs had motivation as self–drive to start and ran this business; some skills identified became redundant with new government policies. The businesses experienced increase in market share of their products which meant increased market share and their competitiveness. The businesses continued to receive new customers regularly while new markets developed in the last three years. The study recommended that all SMEs in Kenya should encourage entrepreneurs who are self- motivated to start and ran their own business, emphasize on online platforms to increase their customer bases, enhance personal and managerial entrepreneurial skills so as to gain competitive advantage and finally the government should come up with proper policies that support the growth of SMEs in Kenya. Description: Master Of Business Administration In Strategic Management URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3745 Files in this item: 1
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Ngugi, Lilian (Daystar University School of Business and Economics, November , 2015)[more][less]
Abstract: Due to economic conditions being very dynamic in the world, individuals‟ are now in charge of their own financial well-being. Financial literacy is the possession of knowledge and understanding of financial matters. The objectives of the study were: to establish the level of financial literacy of Capital Market Authority employees, to investigate the effect of financial literacy on personal financial planning of Capital Market Authority employees and to find out the relationship between demographics characteristics and personal financial planning of Capital Market Authority employees. The study used primary data collected from semi-structured questionnaires. Quantitative data was analyzed using descriptive statistics. The study also used multiple regression analysis to establish the effect of financial literacy on personal financial planning. The study findings indicated that financial literacy level, effect of financial literacy and demographics characteristics affecting personal financial planning among the respondents. The results show that financial literacy leads to better personal financial planning. Additionally, individuals who engage in positive financial behaviours, such as spending less than their own income, setting an emergency fund, using credit wisely or looking for financial advice, are less likely to experience severe financial difficulties. The research recommends that the government should come up with education programs that help the financial illiterate people to gain more knowledge about personal financial planning. Similarly, there is need to replicate the study among other organizations and over time to make the findings more representative and objective. Description: Master Of Business Administration In Finance URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3744 Files in this item: 1