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Kinoti, Jeniffer Kooru (Daystar University, School of Business & Economics, November , 2018)[more][less]
Abstract: Universities are increasingly adopting outsourcing of functions to save on cost, improve productivity, profitability, quality of services and concentrate on the core business of teaching and research. This study sought to establish the effect of outsourcing on the performance of a private university, a case of Daystar University. The objectives of the study were; to identify the activities adopted in the outsourcing process at Daystar University, to establish the effect of outsourcing on performance and to determine the challenges faced by the University in the outsourcing process. The study was guided by three theories, Agency Theory, Transaction Cost Economics, Theory and Resource Based View Theory. The study adopted descriptive research design and applied a census of the target population which was composed of 73 respondents. Primary data was collected using questionnaires and interviews. The data was analysed and presented in the form of tables and regression equations. The study found that relationship management in the outsourcing process had the most significant influence on performance, with a one-unit change in relationship management resulting in a 0.329 change in performance. It is recommended that Daystar University reviews its system of executing the outsourcing process in order to gain maximum benefits from outsourcing. One of the main challenges as stated by 68.8% (40) of the respondents in the study was dilution of the culture of the University. It is recommended that the University needs to have a mechanism of ensuring that the institution assimilates the service providers without allowing them to dilute the culture of the institution. URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4200 Files in this item: 1
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Mumbi, Jane (Daystar University School of Communication, October , 2022)[more][less]
Abstract: This study set out to establish the outcomes of celebrity endorsement on participants in health communication campaigns. It focused on anti-jigger campaigns that target jigger-infested community in Mathioya Sub-county in Murangá County. The target population was 850 pupils infested with jiggers from seven primary schools in Mathioya Sub-county. A sample of 82 participants was purposively selected. These were all the standard six, seven and eight pupils who had participated in the anti-jigger campaigns between 2008 and 2012 of whom only 78 pupils from seven public primary schools were present during the discussions. The descriptive survey method applying a moderator’s guide was used. The data generated by the FGDs, established that after going through the anti-jigger campaign the participants experienced outcomes which include relief from pain, reversed stigma situations, self-acceptance as well as acceptance by peers and community. Specific celebrity attributes that were identified as contributing to achieving the anti-jigger campaign outcomes were source attractiveness, source credibility and source trustworthiness. Besides these, it was established that other contributing factors to respondents’ perceptions included the identification of the celebrity with respondents in sporting activities and the washing and medication of their feet. The Health Belief Model was used as a guide to the study. The key recommendation is that the use of an appropriate celebrity in health communication campaigns could bring about expected results. Description: MASTER OF ARTS in Communication URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4106 Files in this item: 1
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Kamuira, Miriam (Daystar University School of Communication, October , 2022)[more][less]
Abstract: Internal communication is a key driver of the relationship between the management and the employees. An organization should ensure that the flow of information between the management and the employees flows effectively as this influences the output of the employees affecting the overall productivity of the organization. This study, therefore, sought to find out the effects of internal communication on employees' performance in the insurance industry in Kenya using Kenya Orient Life Assurance (KOLAL) as the case study. The study had four major objectives which were; To determine the strategies of internal communication that are in place at KOLAL to establish employees’ perceptions of the relationship between internal communication and their performance, to investigate the effects of internal communication on the employee performance and to recommend ways that KOLAL can improve their internal communication strategies as a tool for employee performance. The research engaged the two-step flow theory and used a quantitative approach by use of questionnaires to collect data. The study established that most of the employees of KOLAL agreed that internal communication heavily affected the way they perform their duties while only a few who didn’t agree with the statement. It also established that majority of respondents agreed that communication with the supervisor affected the way they performed their duties with the minority disagreeing with this statement. The study concluded that internal communication does affect the way employees perform their duties and also does how the supervisors communicate with employees. This research recommended that KOLAL should conduct an audit on internal communication to establish the most effective strategies of communication for the organization and establish feedback channels. Description: MASTER OF ARTS in Communication URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4105 Files in this item: 1
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Wanjeri, Peris Ruo (Daystar University School of Applied Human Sciences, October , 2022)[more][less]
Abstract: Both the age at onset of alcohol use and a family history of alcoholism can influence a person’s risk of becoming alcohol dependent. Alcoholism has become a big menace in many families thus affecting its well-being. This study was concerned with investigating the psychosocial effects of alcoholism on family wellbeing. It was carried out in Murang’a County, in Mugoiri ward. The study focused on four main broad questions: the types of alcoholic drinks used; the factors contributing to alcoholism; the psychosocial effects of alcoholism on the family; and the relationship between socio-demographic characteristics of the family and alcohol use in Mugoiri Ward, Murang’a County, Kenya. The study adopted a descriptive survey design, where questionnaires and interview methods of data collection were applied. By the combination of qualitative and quantitative methods and approaches in collecting and analyzing data, the mixed method gave a better understanding of the variables under investigation. The study involved 105 households where cluster sampling method was applied to select the participating households, and simple random sampling method was used to select those who would participate. The study findings revealed that 41 percent of the respondents used non-traditional alcoholic drinks like Tusker, Black-gold, Guinness, and Chrome, which were more expensive. The findings further revealed that there was a statistical significance of the factors under investigation for their contribution to the respondents’ alcoholic behaviour. The statistical analysis revealed that poverty, irresponsibility, neglecting family, family conflicts, family breakup, disease and death had significant level of psychosocial effects of alcoholism. The Short Michigan Alcohol Test (MAST) Scores confirmed that alcoholism resulted to various psycho-social effects. The study established that there was positive strong correlation between the socio-demographic aspects of age, gender and marital status, and alcohol use. The relationship between religion of the respondents and their alcohol use was a strong negative correlation, meaning religion helped curb alcoholism. The level of education and the employment status had a weak positive correlation with alcoholism. Description: MASTER OF ARTS In Counselling Psychology URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4102 Files in this item: 1
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Ogutha, Mary O. (Daystar University School of Applied Human Sciences, October , 2022)[more][less]
Abstract: Low academic resilience may result in poor academic achievement. The goal of this research was to evaluate the association between resilience and academic success among orphaned teenagers attending public secondary schools in Homa Bay Town Sub-County. The purpose of the research was to examine the individual resilience elements of orphaned adolescents, evaluate their academic success, and determine the link between individual resilience factors and academic accomplishment. Ex-post facto and descriptive correlational strategies were used in this investigation. From the population of 29 public secondary schools in Homa Bay Town Sub-County, 282 pupils and 29 principals were picked using simple random selection. Using SPSS version 28.0, data were generated and analyzed using descriptive statistics. Pearson correlation was used to evaluate the strength of the association between the variables of the research. p<0.05 indicates a correlation between resilience (Socio-Economic Factors, Protective Factors, and mentoring) and academic success among orphaned adolescents attending public secondary schools. The study recommended that the government allocates a given percentage of capitation funds to support total orphans and follow-up on management. For the academic performance of total orphans to be improved, there is a need of coming up with a system that would identify the total orphans and going deeper to understand the status of the caregivers and their behavior. There is also a need for more research on total orphans’ academic performance especially by external bodies. Description: MASTER OF ARTS in Counselling Psychology URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4101 Files in this item: 1
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Gakaria, Jane W. (Daystar University School of Communication, October , 2022)[more][less]
Abstract: This research sought to find out influence of the perceived credibility of information sources on HIV-testing among university students and whether it had any bearing on the rising cases of HIV among this age group. This entailed finding out what information sources students used, their perceived credibility, influence, and any barriers that hindered them from testing. Data was collected using both a softcopy questionnaire and two Zoom focus group discussions. Results indicate that most students preferred formal sources of information over informal ones, particularly if they were seen as having certain characteristics such as expertise, intended-goodwill, and trustworthiness. Information sources that were deemed credible did influence students to undertake a HIV-test whereas those that were not deemed credible did not influence them to undertake one. Undertaking of the HIV-test is imperative as it is through it that one knows their status which then determines the course of care and treatment that should follow. Some key communication barriers mentioned by students were dissatisfaction with the amount and quality of information given by HIV-information source(s), ignoring the platforms where the youth are commonly found such as social media and information sources lacking an interpersonal connection with the students. Some key recommendations were to involve the youth in every aspect of the design and implementation of HIV campaigns so that they may take ownership and accountability of said campaigns as well as having practical sex education which would give the youth the requisite attitudes, skills and abilities to fight HIV and seek out HIV-testing. Description: MASTER OF ARTS in Communication URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4100 Files in this item: 1
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Ndanu, Jeniffer Mutie (Daystar University School of Communication, October , 2022)[more][less]
Abstract: The purpose of this study was to evaluate the impact of crisis response strategies in managing Daystar University’s corporate reputation during the students’ unrest. The objectives of the study were to establish the crisis response strategies used to inform the internal publics during the crisis, to establish the reputation the internal publics hold towards the University after the crisis, and to determine the impact the crisis response strategies had on the reputation of the University during the students’ unrest. The study adopted a descriptive research design with both quantitative and qualitative approaches. The population of the study comprised of 1,732 students who were present at the time of the unrest, and 7 members of the crisis communication committee team. The sample size was 96 students and 2 crisis communication committee members. The study employed the stratified sampling whereby the population was divided into subgroups, that is, according to the program and level the students were in. Questionnaires were employed on the students to collect data, while an interview guide was used on the crisis communication team members. The collected data was analyzed quantitatively using the Statistical Package for Social Sciences (SPSS), and qualitatively using thematic analysis approach. The findings of the study revealed that the management used dialogue, involvement, and timeliness as response strategies to handle the crisis, and that they accepted full responsibility for the crisis. The study recommends that the concept of crisis management in higher learning institutions must be kept up to date and updated in accordance with the characteristics of public opinion events in the micro-age. Description: MASTER OF ARTS in Communication URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4099 Files in this item: 1
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Munjiru, Leah Macharia (Daystar University School of Arts and Social Sciences, October , 2022)[more][less]
Abstract: The background of the research was based on the increasing need to enhance peace in Kenya, particularly during the electioneering periods. Since its independence, the country has experienced disruptions in peace and national cohesion, which has compromised the ability of the country to enjoy the fruits of a well-developed democratic nation. The overall goal was to demonstrate how civil society can take part in ensuring long-lasting peace, despite having to go through different election cycles. The study problem was examining the contributions of the civil society in peacebuilding and national cohesion in Kenya, using a case study of NCCK. The study objectives included identifying the initiatives adopted by NCCK, the roles played by the organization, and the effectiveness of these initiatives in enhancing peace and national cohesion in Kenya. The research applied the interpretivism research philosophy that assumed qualitative research (case study). The NCCK will study civil society organizations’ role in national cohesion and peacebuilding in Kenya. The sample study was generated from respondents originating from NCCK, while the rest were from NCIC and the clergy. The researcher employed the thematic analysis approach to analyze the data obtained from the sample. The research findings established that civil societies play a huge role in establishing national cohesion through advocacy between the government and the general public. The study also unearthed that civil society is a critical faction in generating peaceful coexistence between the different ethnic communities for purposes of development in the country. It, thus, recommends strengthening the civil society peace initiatives to further push the peace agenda in the country. Consequently, the study also suggested the need to resolve past injustices by incorporating civil society and constitutional institutions for peaceful coexistence to be achieved in the country and adopting a multidisciplinary approach toward peace initiatives to implement peace initiatives in the country effectively. Description: MASTER OF ARTS in Diplomacy, Development, and International Security URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4098 Files in this item: 1
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Fianko-Larbi, Theresah; Fianko-Larbi, Theresah (Daystar University School of Applied Human SciencesDaystar University School of Applied Human Sciences, October , 2022)[more][less]
Abstract: Knowledge of mental health otherwise known as mental health literacy is foundational for mental health promotion, prevention, and care and stigma reduction. Instilling values and shaping school children comes involves discipline which ideally must take a holistic approach bearing in mind that not all children are the same. Teachers’ knowledge of child mental health issues therefore plays an effective role in improving mental health outcomes for school children. The purpose of this study was to find out teachers’ knowledge on child mental health issues and how it influences their choice of disciplinary interventions. The scope of the study covered teachers in Brookhill Academy, Tassia and Syokimau campuses. The study used a descriptive research design. The sample size was 32 (with respondent rate of 31 out of 32) based on non-probability or purposive sampling and data was collected using questionnaires and one-on-one (individual) interview with the aid of an interview guide. Data was analyzed for descriptive statistics as well as themes running through (thematic content analysis). The research revealed that more than 50% of teachers in Brookhill Academy had knowledge of children mental health. While teachers could not specifically identify with names the kind of psychological problem a pupil may be presenting, they described well more of the externalizing behaviors and not the internalizing ones. The study also showed that the teachers utilize varying measures of discipline to address emotional, intellectual and behavioral problems among all pupils, although some teachers did not often take into consideration the mental health status of pupils when dealing with supposed disciplinary issues. The study recommends continuing intentional mental health awareness creation among teachers in the light of appropriate and pupil-specific disciplinary intervention. Description: MASTERS IN CLINICAL PSYCHOLOGY URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4097 Files in this item: 1
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Nyokabi, Miriam Kimani (Daystar University School of Communication, October , 2022)[more][less]
Abstract: Current approaches to ICT study have looked at the digital literacy aspect from the perspective of education or Information Technology (IT) with even more studying schools with little access to ICT with little research dissecting the area of communication for development in schools with considerable access to ICT. The study therefore, aimed to explore how high school teachers with considerable ICT access perceive the use of ICT tools for communicating pedagogy at MPESA Foundation Academy, a private high school in Thika. The study applied an exploratory, sequential mixed method mode of inquiry. The sequence was done in two phases; a qualitative phase and a quantitative phase. The study applied two theories; Participatory communication by Paulo Freire and the Constructivist theory by Jean Piaget. The study revealed that teachers at the institution positively perceive the role ICT tools have played in pedagogy, citing their influence on motivating the learners, collaboration and the learning environment. The study further revealed that ICT aids had changed teachers' content preparation and delivery. Additionally, the study found that Teachers who had received sufficient ICT training felt that the aids were helpful in the classroom environment. The study recommended that efficient and continuous digital literacy training be incorporated into the teacher training curriculum as the government invests in training teachers to deliver the new Competency Based Curriculum Description: MASTER OF ARTS in Communication URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4096 Files in this item: 1
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Mapenzi, Chivila Margaret (Daystar University School of Communication, October , 2022)[more][less]
Abstract: The purpose of this study was to explore the social-cultural factors affecting the usage of mosquito nets among the residents of Kilifi County. The study had three objectives namely; to find out the extent to which the residents of Kilifi were aware of communication campaigns promoting the usage of mosquito nets as a preventive method against malaria, establish the level of perceived threat to malaria among residents of Kilifi County and, determine the social cultural factors affecting malaria communication campaigns promoting the usage of mosquito nets in Kilifi County. The study used the Health Belief Model (HBM) and Ideation Theory to ground the study theoretically. The study used a sample size of 345. To arrive at the sample size of 345, the researcher used systematic sampling in selecting the households to be involved in the study. Self-administered questionnaires were used to collect data and where need be researchers guided the respondents in filling the questionnaires in case of illiteracy. The study found that majority (86.3%) of the respondents in Kilifi County were aware that Malaria is a problem because of exposure to communication campaigns. The study found out that most of the respondents (above 80%) were not influenced by the social cultural aspects such as language, traditional herbs, and net possessed by evil spirits, gender and fear when it comes to mosquito net usage. The study concluded that the residents of Kilifi County were aware about malaria disease in the County. The Kilifi County government through the department of public health should create more awareness on the importance of regular use of mosquito nets to prevent malaria. Future studies should consider other counties in the coastal region such as Mombasa, and Kwale for the purpose of comparison. Description: MASTER OF ARTS in Communication URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4095 Files in this item: 1
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Thithi, Lydia Ng’ang’a (Daystar University School of Applied Human Sciences, August , 2022)[more][less]
Abstract: The purpose of this study was to assess the factors that contribute to burnout syndrome among primary school teachers in Kilimani Zone, Westlands Sub-County in Nairobi County, Kenya. The study objectives were to assess the prevalence of burnout syndrome among primary school teachers, identify the factors that contribute to burnout among the teachers, establish the relationship between burnout syndrome and sociodemographic factors in primary school teachers, and investigate the coping strategies teachers use to avoid burnout syndrome. The target population was 387 teachers in Kilimani Zone, while the sample comprised 196 teachers. The study applied a correlational research design. The Maslach Burnout Inventory (MBI) was used to assess the prevalence of burnout syndrome among teachers. Data was analysed using the Statistical Package for Social Sciences (SPSS®), version 26. The results showed that teachers in Kilimani Zone were experiencing high levels of burnout syndrome, higher than the worldwide average, with 52% experiencing high levels of burnout syndrome and 48% moderate levels. Among the sociodemographic factors under consideration, having children (p<0.001), length of teaching experience (p<0.001), and student discipline (p=0.019) were found to significantly contribute to burnout syndrome. Increased workload (p=0.011), teaching beyond school hours (p=0.042), and carrying schoolwork home (p=0.001) were established as the main contributors to burnout syndrome. The study found that to cope with professional demands and avoid developing burnout syndrome, the teachers engage in self-care activities and with the students outside schoolwork in activities such as sports and counselling. The study recommends the recruiting of sufficient teachers to lessen the workload, sensitizing teachers to burnout syndrome and its symptoms, and providing counselling services to support the teachers who develop burnout. Description: MASTER OF ARTS in Counselling Psychology URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4094 Files in this item: 1
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Jepkoech, Irene (Daystar University School of Applied Human Sciences, March , 2022)[more][less]
Abstract: Alcohol and substance abuse (ASA) is a global problem among the youth. This has placed a strain on society, especially on parents who struggle to cope with the crisis of their youth engaging in ASA. This study aimed to assess the coping mechanisms used by parents of youth undergoing rehabilitation for ASA at Mathari National Teaching and Referral Hospital (MNTRH). The study was guided by the following objectives: identify coping mechanisms used by parents of alcohol and substance-abusing youth at MNTRH; examine family, community, rehabilitation, and religious institutions’ support systems for parents in coping with the youth; and explore the intervening effect of demographic factors in parents’ coping mechanisms with their alcohol and substance-abusing youth. The study used a descriptive qualitative study design. The study sampled 19 respondents through convenience and snowballing sampling. The findings showed that avoidance strategy was a popular means of coping with alcohol and substance-abusing youth. Although there was support from the family and community for parents of youth engaging in ASA, no material or ‘tangible’ support was from religious organisations. Family members supported parents of alcohol and substance-abusing youth through talking, sharing, and sometimes financial support; community support was in form of moral support by parents sharing their experiences with other parents. Further, rehabilitation support in communities did not have any effect on parents coping. Gender, age, education level, marital status, and employment status of parents influenced how they were able to cope, however, this was not the case for culture. The study recommends that avoidance should not be used by parents, since it will result in a more negative outcome for the alcohol and substance-abusing youth and more awareness in the community and religious institutions to reduce the negative attitude toward ASA. Description: MASTER OF ARTS in Community Development URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4093 Files in this item: 1
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Njoroge, John Wills (Daystar University School of Applied Human Sciences, October , 2022)[more][less]
Abstract: Major studies on depression among adolescents in juvenile centers have been done widely in developed countries while in Kenya, the study is yet to emerge as a significant research interest to attract sufficient intervention from policy makers. The purpose of this study was to determine the prevalence of depression among adolescents in selected juvenile centers in Kenya with a focus on two juvenile centers in Nairobi namely, Kamiti Youth Correction and Training Centre (KYCTC) and Kamae Girls Borstal Institute (KGBI). The objectives of the study were to determine the prevalence of depression in selected juvenile centers in Kenya, to analyze the precipitating factors causing depression among adolescents in selected juvenile centers in Kenya and to assess the relationship between the social demographic factors and depression severity within the selected juvenile centers in Kenya. This study adopted a descriptive research design. The study’s target population was 116 adolescents residing in the two correctional centers. Data was collected physically by the use of questionnaires and later analyzed using the Statistical Package for the Social Sciences (SPSS). The study sample comprised of 116 adolescents (boys and girls) from Kamae Girls Borstal Institute and Kamiti Youth Correctional and Training Centre aged from 15 to 21 years of age. The prevalence of depression among the respondents was high at 50.9% indicating that most of the respondents had symptoms of depression and therefore, regular mental health screening and interventions are recommended for adolescents in Juvenile centers. Description: Master of Arts In Counselling Psychology URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4090 Files in this item: 1
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Okwirry, Monica (Daystar University School of Human and Social Sciences, October , 2022)[more][less]
Abstract: The purpose of the study was to assess the challenges of accessing safe water and their effects on the quality of life of urban communities in Kenya using residents of Tyson Estate in Nairobi County as a case study. Malthusian theory of population and supply induced scarcity theory constituted the theoretical frameworks that guided the study. This study utilized correlation research design. The target population was 300 households that reside in Tyson Estate. A stratified sample of 108 households was selected. Data was collected using structured questionnaires and key informant interview guides. Quantitative data was analyzed using correlation and regression techniques while qualitative data was analyzed using thematic content analysis technique. Results showed that water access challenges significantly explained 14.4% of the variance in respondents’ quality of life, R2=.144, F (3) =3.075, p<.05, although only water affordability challenges had a statistically significant predictive influence on quality of life (B=.252, p<.05). Interview results revealed that challenges of water access varied from one crescent to another. The study concluded that water access challenges had a general adverse effect on the quality of life of urban communities in Kenya. The study has empirically demonstrated that challenges of accessing safe water is a quality-of-life issue among urban communities in Kenya. Nairobi Water and Sewerage Company should prioritize reforms that enhance piped water reliability as a matter of priority. This may necessitate structural investments in water reservoirs and conservancies to ensure volume levels that cope with urban growth is maintained. Description: MASTER OF ARTS in Community Development URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4089 Files in this item: 1
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Wangui, Leah Karani (Daystar University School of Arts and Social Sciences, October , 2022)[more][less]
Abstract: The study analyzed the role of uniformed National Police Service women in Counterterrorism in Kenya. It was informed by the gradual growth of uniformed police women’s integration in counterterrorism to bring into implementation a defined reality. The empowering of uniformed police women to be critical players in counterterrorism portrayed the improvement of the Police reforms enacted by the Government of Kenya. The study had three objectives: to analyze the initiatives of the National Police Service to integrate women in counterterrorism; secondly, to examine the extent uniformed police women were involved in counterterrorism; and thirdly, to analyze the efficacy of the approaches in ensuring the role of uniformed police women in counterterrorism. Moreover, the research is supported by liberal feminism theory that aims to work on a mainstream framework to incorporate women into the legal and political spaces by understanding and deconstructing the social order. It uncovered the realities of the lack of uniformed police women and, therefore, opted for affirmative actions on structural change through proper legislation. The research design appropriate for the study was a qualitative explanatory design informed by the contribution of key informants from the Anti-Terrorism Police Unit of the National Police Service. Ultimately, these respondents attained various points of view that were beneficial for this research, hence, diversifying the experiences and demands of the uniformed police women and men in counterterrorism scopes. Based on the findings, uniformed police women were not prioritized in attaining roles based on their sex but rank and qualifications. Description: MASTER OF ARTS In Diplomacy, Development, and International Security URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4088 Files in this item: 1
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Kwamboka, Margaret Sanganyi (Daystar University School of Applied Human Sciences, September , 2022)[more][less]
Abstract: In Kenya, there is an increase in the number of orphans and vulnerable children (OVC) who need care and protection due to changing demographics, economic conditions, family structures, and social pressures. Most of these children end up in the streets and institutions, while a few are taken in by foster families. This study explored the uptake of foster care services in Nairobi County to establish how public awareness, public perception of institutionalized children, and foster parents’ experience with foster care influence uptake of foster care services. The study was guided by attachment and ecosystem perspective theories and adopted an exploratory research design. The target population comprised 250 foster parents, while the study population was 37 foster parents (respondents) and four children officers. Thirty-seven interview schedules with foster parents were done. A purposive sample approach was used to select children officers and census sampling was used for foster parents. A questionnaire and an interview guide were used to collect data (quantitative and qualitative). Quantitative data was analyzed using descriptive statistics, while qualitative data was analyzed thematically. Although there was a low level of public awareness of foster care services, respondents were not in support of the institutionalization of OVC. Foster parents pointed out knowledge gaps in their understanding of foster care and a lack of information on the foster care program. The study concluded that lack of knowledge and understanding of the foster care system among the public has led to the low uptake of the service, there is a positive perception towards foster care for OVC, and foster parents are not clear on what is expected of them. The study recommends the need for public awareness of foster care services and their components as an alternative to the institutionalization of children, and continuous training for foster care parents. Description: MASTER OF ARTS in Community Development URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4087 Files in this item: 1
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Atieno, Doreen Ochieng (Daystar University School of Applied Human Sciences, October , 2022)[more][less]
Abstract: This study sought to evaluate the effectiveness of psychosocial support services provided to trauma-exposed children aged 8-15 years in selected rehabilitation centres in Nairobi, Kenya. The objectives of the study were to establish the types of trauma exposure experienced by children, assess the prevalence of trauma observed among children, and evaluate the effectiveness of the psychosocial support services (PSS) offered to children aged 8-15 years in the selected rehabilitation centres. The selected centres for the study were Kwetu Home of Peace and Children’s Garden Home and School. Erik Erikson’s psychosocial development and Abraham Maslow’s hierarchy of needs theories guided the study. A descriptive study design was used to explain the phenomena of PSS provided. Purposive and simple random sampling techniques were used to select study respondents. The quantitative data was analysed using the Statistical Package for Social Sciences (SPSS®), version 22, and qualitative data were thematically analysed. The study revealed that children experienced acute and chronic trauma as a result of abuse and neglect. The study further established the prevalence of abuse ranging from emotional (34.3%), physical (27.1%), and neglect (24.3%), with parents and guardians as the main perpetrators. PSS provision in these centres was effective because, before PSS provision, the children had poor anger management (46.2%), fear of expression (46.2%), and were violent (38.5%). However, after the PSS provision, they were jovial, social with others, and had self-control, as shown by 30.7%. Therefore, the study concluded that PSS offered through counselling and psychosocial support in rehabilitation centres positively transforms children’s lives. The study recommends sensitizing caregivers and law enforcers on protecting children’s rights through the National and County Children’s Departments Description: MASTER OF ARTS in Child Development URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4086 Files in this item: 1
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Wambua, Christine (Daystar University School of Business and Economics, August , 2022)[more][less]
Abstract: Business Re-engineering (BR) refers to an organization’s reorganization of its operations and processes so to improve their customer services, their products and reduce on costs in a bid to attain global competitiveness. This study sought to establish the effect of business re-engineering approaches on the organization performance of Equity Bank. The theories adopted included the Resource Based View, Technology Acceptance Model (TAM) and Diffusion of Innovation Theory. Descriptive research design was employed. The study population was 6,710 from which a sample of 63 respondents was randomly selected. Structured questionnaires were used to collect data from the respondents. To verify the validity and reliability of the study instruments, a pre-test study was conducted on 7 respondents drawn from departments not actively involved in the study. Descriptive statistics was used to calculate the mean and standard deviation. Inferential statistics was performed using Pearson’s Correlation to test the relationship between variables at 95% confidence interval where p-values of ≤ 0.05 were considered significant. SPSS version 23.0 was used to analyse data. The findings of the study established that product re-engineering at 85.5% was the most employed approach by the bank compared to process and operations re-engineering. Further, 72.6% of the respondents indicated that the bank’s performance had improved due to adoption of BR. Finally, BR had a positive significant effect on the performance of Equity Bank. The conclusion was that the adoption of BR approaches led to the increase in the bank’s competitive edge, growth in customer base and increase in market share. A recommendation was suggested to identify the areas of BR that would result to the highest level of performance at Equity Bank. Description: MASTER OF BUSINESS ADMINSTRATION in Strategic Management URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4085 Files in this item: 1
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Kahihu, Edwin Nderitu (Daystar University School of Business and Economics, October , 2022)[more][less]
Abstract: Performance of the National Land Commission has been characterized by low revenue collection and slow business processes efficiency in the last three years. The commission has adopted various change management strategies which the current study sought to determine by evaluating the effect of change management strategies on organizational performance of The National Lands Commission. The objectives of the study were to; determine the effect of planning strategy on performance, examine the effect of communication strategy on performance, establish the effect of training strategy on performance of The National Land Commission. The study adopted the diffusion of innovation theory/rogers’ theory, Kurt Lewin model, Kotter’s Eight-Step Change Model and the Balance Score Card Model. This study adopted a cross-section survey research design. Target population was 239 respondents and the sample size was 150 respondents. Both descriptive and inferential statistics were adopted in the study. Results were as follows; Planning strategy, β = 0.255, t=5.222, p=0.0000, Communication strategy, β=0.456, t=3.295, p=0.000 and Training strategy, β=0.104, t=1.747, p=0.000. The study concluded that Planning strategy, communication and training strategies help to improve organizational performance. The study recommends that the management of the Commission should adopt planning strategy, communication strategy and training strategy as they help to improve organizational performance. Description: MASTER OF BUSINESS ADMINISTRATION in Strategic Management URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/4084 Files in this item: 1