Effect of Employee Engagement Drivers on Employee Retention A Case of Marie Stopes Kenya

Abstract

This study explored the effect of employee engagement drivers on employee retention at Marie Stopes Kenya (MSK), whose head offices are located at Nairobi, Kenya. Over the years, employee engagement drivers have been widely researched to see how they can influence employee retention which is a continuous concern for all organizations. The purpose of this study was to examine the effect of employee engagement drivers on employee retention at MSK. The study objectives were to determine the various drivers of employee engagement used at MSK, identify the measures of retention in the organization, evaluate the effect of employee engagement drivers on employee retention at MSK. The researcher adopted descriptive research design and the target population was all the employees of MSK. Census was applied in selecting participants for the study. Data obtained through an online questionnaire was analysed using Microsoft Excel and presented in tables, graphs, and pie charts. The findings indicated that performance management was the most used driver of employee engagement at MSK, at 52%; while 37% of respondents indicated that they had worked for MSK between 6-10 years, an indication of a high retention rate. Thus, researcher concluded that employee engagement drivers had a positive impact on employee retention. The researcher recommends that more focus be put on leadership and on non- cash benefits for the employees in the organization.