Journal Articles: Recent submissions
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Ndung’u, Stacy Wangari; Mbutu, Paul (Journal Of Communication, 2017)[more][less]
Abstract: Purpose: The purpose of this study was cultural norms that expectant mothers in Kibera slum uphold. Methodology: The study utilized a correlation research design. The target population comprised all expectant mothers within Kibera slums who were present at the selected clinics during antenatal day at the time of data collection. The target population also constituted all the twenty eight medical practitioners working at the five selected clinics as well as all the peer professionals who listen to the expectant mothers‟ complaints. The study conducted a census for the medical practitioners and used convenience sampling for the expectant mothers and peer professionals. The sample size was 38 respondents. The study used a questionnaire, focus group discussion and a key informant interview guide as research instruments to obtain primary data. The questionnaires were self-administered with the help of two research assistants while the researcher conducted the focus group discussion with the expectant mothers and the key informant interview with the two peer professionals. The researcher analyzed both quantitative and qualitative data. Results:The medical practitioners indicated that expectant mothers uphold cultural customs, cultural practices, cultural beliefs and cultural agreement values.The expectant mothers indicated that they observe various cultural norms .Results also revealed that the existence of cultural norms affect the intercultural communication of health information among expectant mothers. However, some of the expectant mothers take up advice that goes against their cultural beliefs and norms. They take up advice on various issues such as vaccination, giving birth in clinics, taking of drugs, going to prenatal clinics, family planning and undergoing caesarean during birth. Policy recommendation: The Ministry of Health should take the initiative to educate the residents of Kibera slum on the importance of attending antenatal and prenatal clinics. The MOH should also lead campaigns that condemn outdated cultural customs which subject expectant mothers to adverse risks even to the point of losing their lives. This can be done through the local media Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3945 Files in this item: 1
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Ndung’u, Stacy Wangari; Mbutu, Paul (Journal Of Communication, 2017)[more][less]
Abstract: Purpose: The purpose of this study was to examine the attitude of expectant mothers to medical practitioners‟ advice and its effect on maternal mortality in Kibera slum, Nairobi Methodology:The study utilized a correlation research design. The target population comprised all expectant mothers within Kibera slums who were present at the selected clinics during antenatal day at the time of data collection. The target population also constituted all the twenty eight medical practitioners working at the five selected clinics as well as all the peer professionals who listen to the expectant mothers‟ complaints. The study conducted a census for the medical practitioners and used convenience sampling for the expectant mothers and peer professionals. The sample size was 38 respondents. The study used a questionnaire, focus group discussion and a key informant interview guide as research instrumentsto obtain primary data.The questionnaires were self-administered with the help of two research assistants while the researcher conducted the focus group discussion with the expectant mothers and the key informant interview with the two peer proffessionals. The researcher analyzed both quantitative and qualitative data. Results: Based on the findings the study concluded that expectant mothers‟ in Kibera slum uphold various cultural norms which affect intercultural communication between the mothers and medical practitioners negatively. The study also concluded that expectant mothers in Kibera slum had expectations about the medical practitioners‟ intercultural communication skills. These expectationsaffect intercultural communication of health information among expectant mothers. Further, the study concluded that expectant mothers have negative attitudes towards the medical practitioners which significantly contributed to maternal mortality in Kibera slum. Policy recommendation: The Ministry of Health should take the initiative to educate the residents of Kibera slum on the importance of attending antenatal and prenatal clinics. The MOH Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3944 Files in this item: 1
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“Here you can use it”: Understanding mobile phone sharing and the concerns it elicits in rural KenyaKomen, Leah Jerop (for (e) dialogue, March , 2016)[more][less]
Abstract: Globally, mobile phones are mostly used as personal items largely due to their data storage and services provision. However, various features enable mobile phone sharing and this subverts the notion of a single individual use. In cultures where communal sharing is valued and seen as normal, it is natural for mobile phones to be incorporated into other traditionally shared support systems, such as meetings summoned by elders, which involve social, economic, cultural and political activities. This paper draws on a recent doctoral thesis to examine the role of mobile telephony in the social transformation and development of Marakwet, a sub-ethnic group of the Kalenjin community in the Rift Valley region of western Kenya. The paper argues that the adoption and domestication of mobile telephony is both innovative and a source of problems for the Marakwet, depending on how the device is used in everyday life. The paper shows that while mobile phone sharing amongst the Marakwet is the most preferred practice, privacy and data security are key concerns among users. Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3942 Files in this item: 1
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Perception of HIV/AIDS infection and its effect on condom use among the youth of Kenya’s Kibera SlumNganda, Jeremiah M.; Komen, Leah Jerop; Mbogoh, Beatrice (Journal of Development and Communication Studies, December , 2020)[more][less]
Abstract: While studies have shown that the total number of new HIV / AIDS infections globally is on the decrease, many Sub Saharan countries continue to record high HIV prevalence. This is the case especially among the youth living in informal settlements such as Kibera slums in Kenya. Proper and consistent condom use has been presented as one of the best ways of preventing the transmission of HIV among the youth whereas abstinence has been found to be a challenge for the youth who are seen as sexually active. Though several behaviour change campaigns have been done in Kenya to promote the use of condoms among the youth, their uptake is still low (Coma, 2014). Consequently, this study sought to find out the factors were influencing condom use decisions among the youth. Using the Theory of Planned Behaviour that links behaviour change to intention to perform behaviour greatly influenced by attitude, social norms and perceived behavioural control. Data for this quantitative study was collected through a questionnaire administered to 400 youths in Kibera and 356 were completed. Data collected were keyed into SPSS for analysis and presented in tables and graphs. Findings of the study revealed that many of the youth were sexually active (51 per cent) but were not using condoms. Their perception was that they were at no risk of infection (53.2 per cent). This perception of not being at risk impedes condom use among the youth hence the high HIV prevalence while another group felt that the free distributed condoms were of low quality. The study recommends that communicators, especially in this era of new media should tailor campaigns to address the perception of youth towards condoms. In addition, condom communication campaigns should link condom use to perception of risk of infection. Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3941 Files in this item: 1
Perception of HIV AIDS infection.pdf (481.8Kb) -
Komen, Leah Jerop (Ada: A Journal of Gender, New Media, and Technology, February , 2021)[more][less]
Abstract: The increased adoption of mobile telephony for development is based on the assumption that mobile telephonyhas the potential to foster social change. To some, such technology can aid most developing countries to leapfrogstages of development. Yet to others, the technology is at most counterproductive: development has beenunderstood differently by the developed in comparison to the underdeveloped. Missing in this narrative is thepeople’s own conceptualization of the term development as well as their gender roles, often a component ofdevelopment programs. This study presents findings on an alternative conceptualization of development, dubbed maendeleo, a Swahili term that denotes process, participation, progress, growth, change, and improved standardof living—as defined by the people or women themselves as they interact with mobile telephony in rural Kenya.Using Manuel DeLanda’s assemblage theory to analyze interviews, this study proposes an alternativeconceptualization of development. This different perspective on development denotes both process andemergence, through the processes and roles that mobile telephony plays in the techno-social interactions ofusers, context, and other factors as they form social assemblages that are fluid in nature, hence challenging theWestern proposition that new technologies produce development understood as social transformation. Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3940 Files in this item: 1
My Mobile Phone, My Life.pdf (275.9Kb) -
Komen, Leah Jerop; Ling, Richard (Information, Communication & Society, June , 2021)[more][less]
Abstract: This paper examines how mobile communication and mobile banking is used by women in rural western Kenya (Elgeyo Marakwet), a resource-constrained area where women must carefully monitor the flow of money through their households. Also, women face structural inequality. Among other things, polygyny (one husband and several wives) is legal. Based on the inductive analysis of 25 interviews with women, and using the lens of intersectionality, we examine their use of mobile banking. We examine how mobile technology plays into the management of the household economy, and how it is used in extramarital relationships. We discuss how women use mobile communication in their collective savings groups (chama). We see how the mobile phone can be the locus of tensions within the household and how mBanking both supports the lives of the women but also how this can eventually undercut social support. Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3939 Files in this item: 1
NO We dont have a joint account.pdf (1.617Mb) -
Komen, Leah Jerop (Journal of Development & Communication Studies, July , 2016)[more][less]
Abstract: The integration of mobile phones into social life has attracted divergent views on its technosocial capacities for social transformations especially its disruption on the integrity of space and time. While celebrated as a technology that liberates users from the constraints of time and place, it is equally reviled for the defilement of place or space and face to face social encounters (copresence). This paper discusses the influence of mobile telephony on social interactions with specific focus on conversations around copresence in Marakwet. Through ethnographic interviews and observational notes, the paper argues for the need to study mobile telephony as a social assemblage. Drawing from Delanda’s (2006) version of assemblage theory, the researcher finds that copresent encounters has changed the way time and place is conceptualised, with distinctions between private and public places blurred and transformation of social interaction evidenced. Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3938 Files in this item: 1
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Komen, Leah Jerop (Journal of Development and Communication Studies, 2020)[more][less]
Abstract: The world is growing older. Considering the increasing number of older adults, it is imperative to consider how technology design can meet the needs and wants of these important user groups. Mobile phones offer great potential in improving quality of life for older adults in areas of, healthcare, independent living, communication and reduced isolation. There have been numerous studies on technology design for older adults (Fisk, Rogers, Charness, Czaja, & Sharit, 2004), but much of the work has focused on indoor and stationary applications such as desktop computers (Zajicek & Brewster, 2004). Although older people need support beyond stationary situations inside and outside their homes (Goodman, Brewster, & Gray, 2004), limited number of mobile functions are used by older adults due to high cost associated with mobile phones (Lee: 2007). Conversely, Nimrod (2015), argues older people use mobile phones extensively but little is known about relevant domestication processes involved and the extent to which older adults adopt and use mobile phones. This study interviewed 40 older retired civil servants aged 60 years and above in Western Kenya. Using domestication theory, this study examined the appropriation (Possession and ownership), Objectification (meaning and symbols), incorporation of mobile phones in older people’s everyday life and conversion (unintended uses) process of the domestication of mobile technology by the said group. Findings showed that mobile phones both enhanced closeness with their children and isolated them from them too. Majority felt mobile phones had become their ‘extended family members’ bringing the news of the world to them via mobile phone calls and texts. However, the small font size of texts and the fact that phones were getting smaller in size made it difficult to use. Their favourite mobile phone application was the mobile money locally dubbed Mpesa as they could now receive cash transfers from the government. Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3936 Files in this item: 1
Engaging the disengaged.pdf (764.9Kb) -
Komen, Leah Jerop (Journal of the MeCCSA Postgraduate Network, 2016)[more][less]
Abstract: The role of information communication technologies in development is contested between those who view it as facilitating broad based human development (Waverman et al., 2005; Jack, Suri and Townsend 2010) and those that view it as counterproductive (Donner 2008, Castel et al 2007). Mobile telephony, in particular, is seen as the most techno-social transformation to occur. For instance, at a macro level, Waverman et al. (2005) note that ‘mobile telephony has a positive and significant impact on economic growth and this impact may be twice as large in developing countries’. Kenya’s M-PESA is a case in point. This paper looks at M-PESA as a site of inclusion and exclusion, focusing on two elements: emerging accounts of M-PESA usage, and security on money transfers. The paper presents M-PESA as a social assemblage by adopting DeLanda’s (2006) assemblage theory, which opens up macro and micro dichotomies. Data obtained from ethnographic interviews shows that although M-PESA is meeting some needs, it also has deterministic tendencies, such as power and gender hierarchy distributions, though complex in nature. The paper has studied mobile money as a socio-economic assemblage that shows the dynamics of social change not as given, but as constantly forming and reforming. Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3935 Files in this item: 1
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Ogari, Everline Kwamboka; Digolo, Beatrice A.; Wambugu, Duncan M. (African Musicology Online, 2019)[more][less]
Abstract: Vocal music performance occupies a dominant position in Kenya’s musical landscape yet academic study has raised numerous debates concerning its assessment and evaluation. It has been realized that performance in the arts presents an intricate problem and an absence of certain theoretical frameworks that stimulate vocal music discourses. Indeed in all levels of vocal music performance there is a need for instructors to provide a thorough documentation of student performance. Guided by Constructive Alignment Model (Biggs, 2003), this paper sought to analyse the tools and techniques used in assessing students’ feedback in vocal music performance by selected universities in Kenya. Twelve (12) universities that offer music were purposively sampled out of which random sampling technique was used to select six (6) universities. Students of music were selected using stratified sampling to acquire gender representation before simple random sampling technique was used to acquire the actual sample size n=30% of the population. This paper attempts to enlighten and improve the understanding of the tools used in assessment and evaluation of vocal music in Kenyan universities. Data was collected using opinionnaires for individual student responses, questionnaires for voice instructors and heads of the departments, focus group discussion for students, observation schedule by the authors and content analysis then presented in bar charts and frequency tables. Content analysed data was presented thematically. The study findings established that evaluation tools such as goal setting forms, templates for practice guidelines, lesson journals were inadequate. Therefore, the authors conclude that tools for assessment and evaluation of vocal music are of great significance to the growth of students’ vocals. Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3934 Files in this item: 1
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Miller, Ann Neville; Kinya, Jesica; Booker, Nancy; Kizito, Mary N.; wa Ngula, Kyalo (Patient Education and Counseling, April , 2010)[more][less]
Abstract: Objective: This study explored Kenyan patients’ perspectives on the role of ethnicity in the doctor– patient relationship. Methods: 221 participants completed questionnaires on ethnicity in doctor–patient relationships; eight focus groups were held with low- and middle-income urban and rural women. Results: About half of participants expressed no preference for doctor ethnicity. Participants rated demographic factors as less important than factors related to the doctor’s qualifications, communication skills, and cost of service. Those who did indicate a preference were more likely to prefer Indian doctors for eye problems and Europeans for major surgery, cancer, and heart problems. With less severe medical issues participants were more likely to prefer a doctor who was ethnically concordant with them. Reasons for this centered around communication issues. In contrast, several focus group participants did not want to be treated by doctors from their own ethnic group because of concerns about confidentiality. Conclusion: Additional research is needed on negative implications of patient–provider concordance. Practice implications: Medical service providers must be aware of concerns about ethnic concordance. Alternatively medical centers that deal with sensitive medical information need to consider hiring staff who are not of the majority ethnic group in their region. Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3933 Files in this item: 1
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Miller, Ann Neville; Golding, Lenette; wa Ngula, Kyalo; Wambua, MaryAnne; Mutua, Evans; Kitizo, Mary N.; Teti, Caroline; Booker, Nancy; Mwithia, Kinya; Rubin, Donald L (African Journal of AIDS Research, November , 2009)[more][less]
Abstract: A large portion of HIV transmission in sub-Saharan Africa occurs among married couples, yet the majority of research on safer-sex communication has focused on communication between couples in casual relationships. This paper explores how committed Kamba couples in Machakos District, Kenya, communicate about sensitive relational issues. The findings from focus group discussions with five groups of males and five groups of females are presented. The couples freely shared their thoughts about daily and economic issues and certain aspects of family planning and sexuality. Methods for raising sensitive issues with partners included monitoring the spouse’s mood, gradual or indirect revelation, mentioning topics during sex, and use of third-party intermediaries. Interference by extended family members, especially husbands’ mothers, and male authoritarian roles emerged as hindrances to effective communication between couples. The implications for HIV prevention regarding gender differences and the role of families in couples’ communication are discussed. Description: Journal article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3932 Files in this item: 1
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Kiptinness, Evonne Mwangale; Kiwanuka-Tondo, James (Cogent Medicine, March , 2019)[more][less]
Abstract: Kenya has one of highest numbers of people living with HIV/AIDS in Africa (UNAIDS, 2018). The Kenyan media and most notably the Daily Nation play an important role in the social construction of HIV/AIDS nationally. This article uses the theory of media framing to understand the manner in which Kenyan newspapers make sense of the HIV/AIDS issue between the years 2011 and 2015. Specifically, this analysis focuses on multiple frames used by stakeholders with respect to the following topical categories (a) valence (positive/negative), (b) the action frame, (c) victim frame, (d) severity of HIV/AIDS in Kenya, (e) causes and solutions, and (f) beliefs about who is at risk. The findings show the action and victim frames to be most dominant. The group “other” was considered most at risk of contracting HIV, while positive valence was noted in most sampled articles. Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3931 Files in this item: 1
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Kiptinness, Evonne Mwangale; Okoye |, John-Bell (Cogent Medicine, August , 2021)[more][less]
Abstract: This study uses the framing theory to analyse dimensions being conveyed in the coverage of COVID-19 in Kenya and Tanzania between February 2020 and April 2020. A quantitative analysis of the Daily Nation and Citizen newspapers showed different patterns of framing of the virus. Specifically, this analysis focuses on multiple frames used by the two newspapers with respect to the following topical categories: context, basic information, preventive information, treatment information, medical research, Social context, Economic context, Political context, personal stories and other. Although the Daily Nation published more stories than the Citizen Newspaper, only the frame personal stories were significantly higher in the Daily Nation compared to Citizen Newspapers. Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3930 Files in this item: 1
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Ogari, Everline Kwamboka; Digolo, Beatrice A.; Wambugu, Duncan M. (African Musicology Online, 2019)[more][less]
Abstract: This paper sought to address the process through which universities in Kenya assess vocal music performance. The analysis was drawn against a checklist of 19 items that sought to develop a schedule that synchronizes with other schedules to help evaluate vocal music performance objectively. Purposive sampling was used to consider 12 universities offering music where 6 universities were randomly selected for participation in the study. Students of music were selected using stratified random sampling to acquire gender representation before simple random sampling technique was used to acquire the actual sample size n=30%. The study was guided by Constructive Alignment model(Biggs, 2003) as the theoretical underpinning. Data was collected using opinionnaires, questionnaires, focus group discussion, and observation schedule. Analyzed data was then presented in summarized tables and themes for content analysis. The students’ vocal evaluation and assessment schedules varied in the sampled universities as well as the capacity of music instructors to assess rhythmic accuracy, tempo, sight singing, tone, intonation, melodic accuracy, vocal technique, musicianship and synthesis analysis, historical and cultural context which formed the key elements of evaluation in the universities. The study concludes vocal music scores and evaluation schedules should be analyzed based on the developed schedule. Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3929 Files in this item: 1
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Ogari, Everline Kwamboka; Digolo, Beatrice A.; Wambugu, Duncan M. (African Musicology Online, 2019)[more][less]
Abstract: Vocal music performance occupies a dominant position in Kenya’s musical landscape yet academic study has raised numerous debates concerning its assessment and evaluation. It has been realized that performance in the arts presents an intricate problem and an absence of certain theoretical frameworks that stimulate vocal music discourses. Indeed in all levels of vocal music performance there is a need for instructors to provide a thorough documentation of student performance. Guided by Constructive Alignment Model (Biggs, 2003), this paper sought to analyse the tools and techniques used in assessing students’ feedback in vocal music performance by selected universities in Kenya. Twelve (12) universities that offer music were purposively sampled out of which random sampling technique was used to select six (6) universities. Students of music were selected using stratified sampling to acquire gender representation before simple random sampling technique was used to acquire the actual sample size n=30% of the population. This paper attempts to enlighten and improve the understanding of the tools used in assessment and evaluation of vocal music in Kenyan universities. Data was collected using opinionnaires for individual student responses, questionnaires for voice instructors and heads of the departments, focus group discussion for students, observation schedule by the authors and content analysis then presented in bar charts and frequency tables. Content analysed data was presented thematically. The study findings established that evaluation tools such as goal setting forms, templates for practice guidelines, lesson journals were inadequate. Therefore, the authors conclude that tools for assessment and evaluation of vocal music are of great significance to the growth of students’ vocals. Description: Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3928 Files in this item: 1
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Kaimenyi, Bertha; Naituli, Gitile (Gender Inequalities in Kenya, 2006)[more][less]
Abstract: The role of the micro and small-scale enterprises (MSEs) sector in the development process has been at the center of development debate for the last three decades in Kenya and elsewhere in the developing world. Economic hardships experienced in the formal sector in Kenya and indeed in other developing countries have contributed to the enthusiasm now associated with the MSEs sector. Increasingly, the sector is perceived as a critical component in the creation of much needed skills, employment, and generation of livelihoods for a growing number of people within the urban as well as the rural sector. This paper seeks to contribute to this effort through examining entrepreneurial characteristics of women owned enterprises in Meru North and Meru Central districts in Kenya, and how these impact on the growth of these enterprises. The paper is based on an empirical survey conducted in randomly selected divisions of Meru North and Meru Central districts, which targeted 1,024 respondents, also randomly selected. In addition, key informants were purposively selected and interviewed to provide insights to the research problem. The data were analyzed to yield descriptive and inferential descriptors. Findings from this study show that entrepreneurial characteristics such as age, education, attitudes and perception have a significant relationship on the growth of micro and small-scale enterprises in the study area. Other characteristics that are critical to the growth of MSEs include start up capital, environment, both business and regulatory. The paper suggests that future development of MSEs especially those owned by women should be deliberately targeted and guided by clear policies, which are broad and holistic in their content and approach. Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3925 Files in this item: 1
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Perception of HIV/AIDS infection and its effect on condom use among the youth of Kenya’s Kibera SlumNganda, Jeremiah M.; Komen, Leah Jerop; Mbogoh, Beatrice (Journal of Development and Communication Studies, December , 2020)[more][less]
Abstract: While studies have shown that the total number of new HIV / AIDS infections globally is on the decrease, many Sub Saharan countries continue to record high HIV prevalence. This is the case especially among the youth living in informal settlements such as Kibera slums in Kenya. Proper and consistent condom use has been presented as one of the best ways of preventing the transmission of HIV among the youth whereas abstinence has been found to be a challenge for the youth who are seen as sexually active. Though several behaviour change campaigns have been done in Kenya to promote the use of condoms among the youth, their uptake is still low (Coma, 2014). Consequently, this study sought to find out the factors were influencing condom use decisions among the youth. Using the Theory of Planned Behaviour that links behaviour change to intention to perform behaviour greatly influenced by attitude, social norms and perceived behavioural control. Data for this quantitative study was collected through a questionnaire administered to 400 youths in Kibera and 356 were completed. Data collected were keyed into SPSS for analysis and presented in tables and graphs. Findings of the study revealed that many of the youth were sexually active (51 per cent) but were not using condoms. Their perception was that they were at no risk of infection (53.2 per cent). This perception of not being at risk impedes condom use among the youth hence the high HIV prevalence while another group felt that the free distributed condoms were of low quality. The study recommends that communicators, especially in this era of new media should tailor campaigns to address the perception of youth towards condoms. In addition, condom communication campaigns should link condom use to perception of risk of infection. Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3923 Files in this item: 1
Perception of HIV AIDS infection.pdf (481.8Kb) -
Aswani, Daniel Robert; Mbutu, Paul; Mwithia, Kinya (International Journal of Media, Journalism and Mass Communications, 2020)[more][less]
Abstract: At the time of a terror attack, victims yearn for messages from the government so that they can make decisions on their safety and security. When the government communicates, the victims form perceptions towards such communication. The perceptions that victims of terror hold are partly attributed to the expectations that the victims have of government communication. This study explored terror victims’ expectations of government communication. The study adopted a qualitative methodology and used hermeneutic phenomenological design. The findings showed that victims of terror have expectations of government communication ranging from the desire for personalized communication; agility in communication; transparent and prompt communication; well-coordinated messaging; and communicate power and authority. Different studies, both conceptual and speculative, point to the same expectations of the different audiences that consume government communication. Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3809 Files in this item: 1
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Aswani, Daniel Robert; Mbutu, Paul; Kinya, Mwithia (International Journal of International Relations, Media and Mass Communication Studies, December , 2020)[more][less]
Abstract: This study falls within the government communication field. In the study, we aim at exploring what citizens make of government from its actions and communication. The study was contextualized in the government actions and communication during the 2015 Garissa University College terror attack. Terrorism is violent communication aimed at discrediting the position that governments protect citizens’ lives and property. How government deals with the attackers and how it communicates to citizens who eagerly await government communication reveals something about the nature of government. Although government communicates to the citizens, studies have been silent on citizen feedback based on the messages and actions of the government. This study adopted a qualitative approach and took a hermeneutic phenomenological design where terror victims’ lived experiences were interrogated to elucidate some perceptions towards government and government communication. Three methods were used to generate data, namely: interviews, observation and document analysis. The study findings revealed that terror victims interacted with government — an interaction that revealed a government that send mixed signals on its capacity to handle the situation Description: Journal Article URI: http://repository.daystar.ac.ke/xmlui/handle/123456789/3807 Files in this item: 1